Shipping policy

Thank you for shopping with Dusty Lids Vintage Hats. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Where we ship from

All orders ship from Corner Brook, Newfoundland and Labrador, Canada.

Shipping destinations

We currently ship to Canada and the United States.

Order Processing

Orders are packed and shipped within 5 business days (excluding holidays). Orders placed after noon or on weekends and holidays may begin processing the next business day.

Shipping costs

Shipping is flat rate, shown at checkout. All prices in Canadian dollars.

Newfoundland and Labrador — $14.99 CAD

Rest of Canada — $19.99 CAD

United States — $19.99 CAD

Patches (Canada) — $1.99 CAD

Free shipping

Orders over $100 CAD ship free, automatically — no code needed.

Shipping Methods & Delivery Times

We ship with UPS, Canada Post, or Purolator. Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Local pickup

Local pickup is not available for website orders. If you would like local pickup in Corner Brook, NL, message us on Instagram or email dustylids@outlook.com.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Customs, taxes and other applicable fees

Orders shipped to the United States may be subject to customs duties, import taxes, and carrier brokerage or handling fees. If these charges are collected at checkout, they will be shown before you complete your purchase. If they are not collected at checkout, they may be due before or at delivery and are the customer's responsibility unless otherwise stated.

Questions?

Contact our team at dustylids@outlook.com.